Job Description
Join our dynamic team at NJ MVC Services as a DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to New Jersey residents at our Jersey City branch. This full-time role offers competitive pay, comprehensive benefits, and opportunities for career growth. If you thrive in customer-facing environments and want to make a difference in your community, apply today!
Responsibilities
- Process motor vehicle transactions including registrations, title applications, and license renewals
- Provide accurate information on DMV policies, procedures, and documentation requirements
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain accurate records of all transactions using proprietary software systems
- Assist with administrative tasks including data entry and file management
- Collaborate with team members to ensure efficient workflow and customer satisfaction
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Proficiency with computers and office software
- Ability to multitask in a fast-paced environment
- Knowledge of New Jersey DMV procedures preferred
- Valid driver's license required