Job Description
Join our award-winning team at Texas Motor Services as a DMV Customer Service Representative! We're seeking dynamic professionals to deliver exceptional service to Texas residents at our Fort Worth location. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your expertise makes a real difference.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain accurate records in state-mandated databases
- Collaborate with enforcement agencies for compliance matters
- Train on new DMV procedures and technology systems
- Support team goals for service efficiency and customer satisfaction metrics
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years customer service experience
- Proficiency with Microsoft Office and data entry systems
- Strong multitasking abilities in fast-paced environments
- Valid Texas driver's license with clean record
- Bilingual English/Spanish speakers highly encouraged
- Ability to pass background check and drug screening
- Knowledge of Texas transportation regulations a plus