Job Description
Join our dynamic team at Arlington Motor Services as a DMV Customer Service Representative! We're seeking a professional and patient individual to assist residents with vehicle registration, license renewals, and DMV inquiries. All equipment is provided, including ergonomic workstations, secure document scanners, and specialized software. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Arlington.
Responsibilities
- Process vehicle registrations, title applications, and driver's license renewals
- Provide accurate information on DMV regulations and requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain secure documentation and digital records using provided systems
- Collaborate with team members to ensure efficient service delivery
- Adhere to all state DMV protocols and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with computer systems (training provided)
- Ability to handle sensitive information with discretion
- Bilingual English/Spanish speakers encouraged to apply
- Valid Texas driver's license required