Job Description
Join Florida's premier transportation agency and start your career in public service tomorrow! We're seeking passionate Customer Service Representatives to assist residents with driver's licenses, vehicle registrations, and DMV inquiries. Enjoy comprehensive benefits, paid training, and a supportive team environment while serving your community.
Responsibilities
- Process driver's license renewals, ID applications, and vehicle registrations accurately
- Resolve customer inquiries via phone, email, and in-person interactions
- Verify documentation and maintain strict compliance with DMV regulations
- Utilize specialized software to update records and process transactions
- Collaborate with team members to streamline service delivery
- Provide clear guidance on DMV procedures and requirements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Strong communication and conflict resolution skills
- Proficiency with computer systems and office software
- Ability to work in a fast-paced, regulated environment
- Valid Florida driver's license preferred
- Spanish bilingual skills a plus