Job Description
Join California's premier public service team as a DMV Customer Service Representative! We're offering a $2,000 sign-on bonus for qualified candidates who start before December 31, 2023. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community. Our Sacramento office provides a supportive environment with career advancement opportunities.
What We Offer:
- Starting salary of $20-$25/hour
- Immediate $2,000 sign-on bonus
- Comprehensive health/dental/vision benefits
- Paid time off and retirement plans
- Free parking and transit subsidies
Responsibilities
- Provide exceptional customer service to DMV clients via in-person, phone, and digital channels
- Process driver's license, vehicle registration, and ID applications efficiently
- Resolve customer inquiries and concerns with empathy and professionalism
- Utilize specialized software to manage transactions and maintain accurate records
- Collaborate with team members to optimize service delivery
- Adhere to all DMV policies, procedures, and security protocols
- Continuously update knowledge on DMV regulations and services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Valid California driver's license (Class C or higher)
- Pass background check and drug screening
- Bilingual English/Spanish skills highly desirable