Job Description
Are you a people person looking for a stable role with flexible scheduling? We are seeking a dedicated DMV Customer Service Representative to join our team in Tulsa, OK. In this pivotal role, you will serve as the first point of contact for thousands of citizens, helping them navigate complex government procedures with ease and professionalism.
Why Join Us?
- Flexible hours to suit your lifestyle.
- Competitive hourly pay.
- Valuable experience in government services.
Responsibilities
- Assist customers with vehicle registration, license renewals, and title transfers in a fast-paced environment.
- Answer high-volume incoming phone calls and resolve inquiries regarding DMV policies.
- Operate point-of-sale (POS) systems and scan documents accurately.
- Maintain a clean, organized, and welcoming lobby environment for walk-in traffic.
- Handle cash transactions and reconcile daily deposits.
- Stay updated on state regulations and assist customers with complex documentation requirements.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, call center, or government administration preferred.
- Excellent verbal communication and active listening skills.
- Proficiency with Microsoft Office Suite and computerized data entry.
- Ability to stand for extended periods and work in a busy, high-stress environment.
- Must pass a background check and drug screening.