Job Description
Urgently Hiring! Join the Texas Department of Motor Vehicles team in Dallas as a dedicated Customer Service Representative. We are looking for motivated individuals who thrive in a fast-paced environment and are passionate about serving the community.
In this role, you will be the first point of contact for thousands of customers daily, providing essential services related to driver's licenses, vehicle registrations, and title transfers. If you possess excellent communication skills and a keen eye for detail, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00)
- Stable, full-time employment with government benefits.
- Opportunity to make a difference in your local community.
Responsibilities
- Greet and assist customers with a wide range of DMV services, including license renewals and vehicle registrations.
- Process payments accurately and efficiently using cash, credit cards, and checks.
- Verify identity and documentation to ensure compliance with state laws and regulations.
- Resolve customer inquiries, complaints, and complex issues with patience and professionalism.
- Maintain accurate records and data entry in our computer systems.
- Adhere to strict security protocols and confidentiality standards.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is preferred but not required.
- Strong attention to detail and the ability to multi-task in a busy office.
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and work a rotating shift schedule.
- Basic computer proficiency and typing skills.