Job Description
Are you ready to make a difference in your community?
Nevada State Services Group is currently seeking dedicated DMV Customer Service Representatives to join our team in Las Vegas, NV. If you thrive in a fast-paced environment and possess excellent interpersonal skills, we want to hear from you!
As a key member of our team, you will serve the public with integrity and efficiency, ensuring that every visitor has a smooth and positive experience at the Department of Motor Vehicles.
Why Join Us?
- Competitive hourly pay ranging from $18.00 to $24.00.
- Comprehensive benefits package including health, dental, and vision insurance.
- Stable, full-time employment with opportunities for advancement.
- Training provided to help you succeed in your new role.
Responsibilities
- Provide exceptional customer service by answering inquiries regarding driver's licenses, vehicle registration, and title transfers.
- Process DMV transactions accurately and efficiently using state-of-the-art computer systems.
- Verify documents and ensure compliance with all state regulations and policies.
- Maintain a clean and organized work environment to promote a welcoming atmosphere for customers.
- Assist customers with navigating forms and explain complex procedures in simple terms.
- Handle cash transactions and reconcile daily receipts with precision.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service or administrative experience is preferred.
- Strong attention to detail and the ability to multi-task in a busy office setting.
- Basic computer proficiency and typing skills (40+ WPM).
- Ability to stand for extended periods and lift up to 25 lbs.
- Valid Driver's License is required.