Job Description
Launch your career in public service with our paid training program for DMV Customer Service Representatives! We're seeking motivated individuals to join our team at Illinois Mobility Services in Chicago. No prior experience required – we provide comprehensive training to equip you with the skills needed to assist customers with driver's licenses, vehicle registrations, and state ID services. Enjoy competitive pay, benefits, and the opportunity to serve your community.
Responsibilities
- Provide exceptional customer service via in-person and phone interactions
- Process driver's license applications, renewals, and vehicle registrations
- Verify documentation and maintain accurate customer records
- Resolve customer inquiries regarding DMV procedures and requirements
- Process payments and issue permits/licenses
- Collaborate with team members to improve service efficiency
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to handle confidential information with discretion
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening
- Valid Illinois driver's license preferred