Job Description
Launch your career in public service with our comprehensive paid training program! Bluegrass Transportation Services is seeking motivated individuals to join our Lexington DMV team as Customer Service Representatives. No prior DMV experience required – we provide all necessary training to excel in this rewarding role. Enjoy competitive pay, full benefits, and the opportunity to serve your community while building a stable career path.
What We Offer:
- 4-week paid training program covering DMV procedures, systems, and regulations
- Health insurance, retirement plans, and paid time offCareer advancement opportunities within state government
- Supportive team environment with ongoing professional development
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV policies and procedures
- Assist customers with completing required forms and documentation
- Utilize state systems to verify eligibility and process transactions
- Maintain detailed records and ensure compliance with regulations
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to optimize service efficiency
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic computer proficiency and data entry experience
- Strong attention to detail and accuracy
- Problem-solving abilities with a customer-focused mindset
- Pass background check and drug screening
- Must be authorized to work in the United States