Job Description
Join Pennsylvania's premier transportation agency as a DMV Customer Service Representative! We're offering a $3,000 sign-on bonus for qualified candidates who start before September 30, 2023. Help residents navigate vehicle registration, driver licensing, and titling services while enjoying competitive pay and comprehensive benefits.
This role is perfect for customer-focused individuals seeking stable government employment with growth opportunities. Our Pittsburgh office provides a supportive environment with paid training and flexible scheduling options.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers accurately
- Resolve customer inquiries regarding DMV procedures and documentation requirements
- Utilize state-of-the-art systems to verify information and maintain records
- Provide clear guidance on compliance with Pennsylvania vehicle and traffic laws
- Collaborate with team members to ensure seamless customer experiences
- Process payments and maintain cash drawer accountability
- Participate in ongoing training to stay updated on policy changes
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong computer literacy with proficiency in office software
- Excellent verbal communication and conflict resolution skills
- Ability to handle sensitive information with confidentiality
- Valid Pennsylvania driver's license required
- Ability to work flexible hours including occasional Saturdays
- Proficiency in multiple languages preferred (Spanish, etc.)