Job Description
Join our award-winning team as a DMV Customer Service Representative in Stockton, CA! We're offering a $1,500 sign-on bonus for qualified candidates who start before December 31st. This is your chance to make a real difference in your community while enjoying competitive pay, comprehensive benefits, and career growth opportunities. As a key point of contact for California drivers, you'll provide exceptional service, resolve inquiries efficiently, and ensure compliance with state regulations. We provide paid training, flexible scheduling, and a supportive work environment.
Why Join Us?
- Immediate $1,500 sign-on bonus
- Comprehensive health/dental/vision benefits
- Paid time off and retirement plans
- Tuition reimbursement opportunities
- Clear career advancement path
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy
- Provide detailed information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries regarding vehicle codes, insurance requirements, and testing procedures
- Maintain organized digital and physical records of transactions and communications
- Collaborate with team members to streamline service delivery and reduce wait times
- Utilize DMV systems and databases to verify information and process payments
- Identify opportunities for process improvements and customer experience enhancements
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Proficient in Microsoft Office Suite and data entry systems
- Strong verbal communication skills with ability to explain complex regulations simply
- Ability to multitask in fast-paced environment with high-volume transactions
- Valid California driver's license with clean driving record
- Spanish bilingual candidates strongly encouraged to apply
- Background check and fingerprinting required (DMV standard)