Job Description
Are you looking for a stable career with immediate impact? St. Petersburg DMV Services is currently hiring dedicated Customer Service Representatives to join our team. We are proud to offer a $2,000 Sign-On Bonus for qualified candidates who are ready to start immediately.
In this role, you will be the first point of contact for thousands of residents, ensuring they receive accurate information and efficient service for their licensing and vehicle registration needs. We value reliability, professionalism, and a friendly demeanor. Join a company where you can build a lasting career while serving your community.
Why Join Us?
- $2,000 Sign-On Bonus: Get rewarded for joining our team.
- Comprehensive Benefits: Medical, dental, and vision insurance.
- Retirement Planning: 401(k) matching available.
- Work-Life Balance: Competitive PTO and holiday schedules.
Job Overview
We are seeking individuals who are detail-oriented and capable of working in a fast-paced, high-volume environment. If you have a passion for public service and possess excellent communication skills, we want to hear from you.
Responsibilities
- Greet and welcome customers in a professional and courteous manner, managing queue flow efficiently.
- Process DMV transactions accurately, including license renewals, vehicle registrations, and title transfers.
- Answer incoming phone calls and inquiries regarding hours, fees, and document requirements.
- Operate computer systems and point-of-sale terminals to input data and print receipts/documents.
- Handle cash transactions with strict accuracy and maintain a balanced cash drawer at the end of each shift.
- Maintain a clean, organized, and accessible workspace for both customers and staff.
- Assist in training new staff members on department procedures and software.
Qualifications
- High School Diploma or GED required; Associate's degree preferred.
- Previous experience in customer service, government services, or retail is highly desirable.
- Strong verbal and written communication skills with the ability to explain complex information clearly.
- Basic computer proficiency and ability to learn proprietary software quickly.
- Ability to stand for extended periods and work in a high-traffic environment.
- Must possess a valid driver's license and reliable transportation.
- Candidates must pass a background check and drug screening.