Job Description
Are you looking for a stable, impactful career in state government? The North Carolina Department of Transportation (NCDOT) is seeking a motivated Entry-Level Administrative Assistant to join our dynamic team in Charlotte, NC. We pride ourselves on fostering a diverse and inclusive workplace where every employee contributes to the safety and mobility of our state.
In this pivotal role, you will be the face of our agency, supporting daily operations and ensuring our team operates with maximum efficiency. We offer competitive benefits, including comprehensive health insurance, a robust retirement plan (NC Retirement System), and ample opportunities for professional growth. If you are detail-oriented and ready to launch a career in public service, we want to hear from you.
Responsibilities
- Manage and organize incoming correspondence, including emails and physical mail, ensuring timely distribution to appropriate department heads.
- Perform accurate data entry and maintain digital filing systems to ensure records are secure and easily accessible.
- Assist in the preparation of reports, memos, and presentations using Microsoft Office Suite.
- Answer and screen phone calls, directing inquiries to the correct staff members while providing general information to callers.
- Coordinate and schedule meetings, including preparing agendas and booking conference rooms.
- Assist visitors and employees with administrative tasks, such as printing, scanning, and photocopying.
- Support special projects and ad-hoc administrative requests as assigned by supervisors.
Qualifications
- High School Diploma or GED required; Associate’s degree or higher preferred.
- Previous experience in an office or administrative setting is a plus but not mandatory for this entry-level position.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Excellent written and verbal communication skills with a professional demeanor.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Ability to maintain confidentiality and adhere to state government policies and procedures.