Job Description
Join Baltimore's dynamic public service team as an Entry-Level Administrative Specialist. This is your gateway to a rewarding career in municipal government, where you'll support critical operations while gaining invaluable experience in public administration. We offer competitive benefits, professional development opportunities, and the chance to make a meaningful impact in our community.
Position reports to the Department of Administrative Services and serves as the backbone for interdepartmental coordination. Perfect for recent graduates or career changers passionate about public sector innovation.
Responsibilities
- Manage departmental documentation, records, and filing systems with strict adherence to government protocols
- Provide frontline support to citizens and staff via phone, email, and in-person inquiries
- Coordinate scheduling, meetings, and logistics for departmental initiatives
- Assist with data entry, report generation, and record maintenance using municipal software
- Support procurement processes and vendor communication under supervisor guidance
- Contribute to process improvement projects within administrative workflows
Qualifications
- High school diploma or equivalent; associate's or bachelor's degree preferred
- 0-2 years of administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Strong attention to detail and organizational abilities
- Ability to handle confidential information with discretion
- Basic knowledge of public sector operations or willingness to learn