Job Description
Join New York City's mission to deliver essential public services! We're seeking motivated individuals to launch their careers in government through our entry-level Administrative Specialist program. No prior experience required – we provide comprehensive training and a supportive environment for growth. Enjoy competitive benefits, retirement plans, and the opportunity to serve NYC communities while developing professional skills in public administration.
Why Join Us?
- Comprehensive paid training and mentorship
- Generous health and retirement benefits
- Tuition reimbursement programs
- Clear advancement pathways
Responsibilities
- Process and maintain confidential municipal records using digital systems
- Assist constituents with service inquiries via phone, email, and in-person
- Support department operations through scheduling, filing, and document management
- Coordinate with city agencies to resolve service delivery issues
- Prepare routine reports and correspondence following government protocols
- Participate in community outreach initiatives
- Adhere to all NYC administrative guidelines and security protocols
Qualifications
- High school diploma or equivalent (college preferred but not required)
- Basic computer proficiency (Microsoft Office Suite)
- Strong written and verbal communication skills
- Ability to handle confidential information with integrity
- Customer service mindset and problem-solving aptitude
- U.S. citizenship or legal authorization to work
- Pass background investigation and drug screening