Job Description
Join the Social Security Administration as an Entry-Level Administrative Specialist in Jacksonville, FL. This full-time federal position offers competitive benefits, career growth opportunities, and the chance to serve Americans nationwide. You'll provide essential support to ensure accurate benefit delivery and exceptional service to our community. Ideal for recent graduates or career changers seeking stability and purpose in public service.
Responsibilities
- Process and verify benefit applications using federal systems
- Respond to inquiries via phone, email, and in-person with professionalism
- Maintain accurate records in SSA databases and filing systems
- Assist with public outreach events and community education
- Collaborate with cross-functional teams on program initiatives
- Adhere to strict confidentiality and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to pass federal background check
- Detail-oriented with data accuracy skills
- Customer service experience preferred