Job Description
Join the City of Santa Ana's dynamic team as an Entry-Level Government Clerk! This is your gateway to a rewarding public service career with comprehensive training and growth opportunities. We're seeking motivated individuals who thrive in structured environments and want to make a tangible impact in our community. No prior experience required – we provide all necessary training to succeed in this vital role supporting city operations.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional customer service to residents via phone, email, and in-person inquiries
- Assist with data entry, filing systems, and digital record management
- Support departmental operations by coordinating meetings and preparing routine correspondence
- Collaborate with cross-functional teams on special projects and community initiatives
- Adhere to strict confidentiality protocols and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED) required
- Strong attention to detail with excellent organizational skills
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass a background check and fingerprint clearance
- Willingness to complete paid city training programs
- Effective communication skills in English (bilingual Spanish a plus)
- Valid California driver's license (may be required)