Job Description
Join Charlotte's dynamic public service team as a City Government Clerk! No prior experience required – we provide comprehensive training to kickstart your career in public administration. As a vital member of our operations team, you'll support essential municipal services while gaining valuable skills in document management, customer service, and government protocols. Enjoy competitive benefits, professional development opportunities, and the satisfaction of serving your community. If you're detail-oriented, tech-savvy, and eager to learn, this is your gateway to a rewarding government career.
Responsibilities
- Process and maintain official city records, permits, and documents with precision
- Provide exceptional customer service to citizens via phone, email, and in-person inquiries
- Assist with scheduling, meeting coordination, and administrative support for city departments
- Enter, update, and manage data in municipal databases and record-keeping systems
- Prepare routine reports, correspondence, and forms following city guidelines
- Support public meetings by handling materials, attendance tracking, and documentation
- Collaborate with cross-functional teams to ensure smooth departmental operations
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Strong computer literacy with proficiency in Microsoft Office Suite
- Excellent written and verbal communication skills
- Exceptional attention to detail and organizational abilities
- Ability to handle confidential information with discretion
- Willingness to learn city-specific procedures and systems
- Positive attitude and commitment to public service values
- Ability to work in a fast-paced environment with minimal supervision