Job Description
Launch your federal career with the Social Security Administration in San Francisco! We're seeking motivated Entry-Level Claims Representative Trainees to serve the public by processing retirement, disability, and survivor benefits. This role offers comprehensive training, competitive federal benefits, and opportunities for advancement. Join our mission to deliver critical financial security to millions of Americans while building a stable future in public service.
Responsibilities
- Process and adjudicate Social Security claims with accuracy and timeliness
- Communicate complex benefit policies clearly to diverse stakeholders
- Maintain detailed case documentation and compliance records
- Collaborate with cross-functional teams to resolve benefit inquiries
- Utilize SSA systems to manage claim workflows and data
- Participate in ongoing professional development programs
Qualifications
- US citizenship required
- Bachelor's degree from accredited institution (or equivalent experience)
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to handle confidential information with integrity
- Pass background investigation and security clearance