Job Description
Are you looking to launch a meaningful career with the State of Texas? The Texas Department of State Health Services is currently seeking motivated and detail-oriented individuals to join our team as Entry-Level Customer Service Representatives. This is an excellent opportunity for those with little to no prior experience to gain valuable government experience while serving the community.
We pride ourselves on our inclusive culture and offer comprehensive training to help you succeed. If you are a reliable individual with a passion for helping others, we encourage you to apply today.
Responsibilities
- Provide exceptional customer service to the public and internal stakeholders via phone, email, and in-person interactions.
- Process and respond to inquiries regarding departmental services and programs in a timely and professional manner.
- Perform accurate data entry and maintain confidential electronic and physical records.
- Assist in document management including filing, scanning, and organizing government paperwork.
- Support administrative operations by managing mail, scheduling meetings, and assisting team members.
- Maintain a professional appearance and adhere to all state policies and procedures.
Qualifications
- High School Diploma or GED is required.
- Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Basic computer proficiency and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and the ability to multi-task in a fast-paced office environment.
- Must be willing to undergo a background check and drug screening as part of the hiring process.