Job Description
Launch your career in public service with California DMV Services! We're seeking enthusiastic individuals to join our Sacramento team as Entry-Level Customer Service Representatives. No prior experience required – we provide comprehensive training to equip you with the skills needed to assist customers with driver's licenses, vehicle registrations, and DMV transactions. Enjoy competitive pay, benefits, and the satisfaction of serving your community. If you're a people person with strong communication skills, apply today!
Responsibilities
- Provide exceptional customer service via in-person, phone, and digital channels
- Process DMV transactions including license renewals, registrations, and tests
- Accurately input customer data into DMV systems and databases
- Explain DMV regulations, fees, and procedures clearly to customers
- Resolve inquiries and complaints efficiently with empathy and professionalism
- Maintain organized records of customer interactions and transactions
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Ability to learn technical procedures quickly
- Basic computer proficiency with data entry skills
- Customer-focused mindset and problem-solving abilities
- Ability to stand for extended periods and handle high-volume environments
- Valid California driver's license preferred
- Must pass background check and drug screening