Job Description
Join California's premier public service team as a DMV Customer Service Representative! No prior experience required – we provide comprehensive training to launch your career in public service. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community while gaining valuable skills.
Why Join Us?
- Free professional training and certification
- Health, dental, and vision benefits401(k) with employer match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Process driver's license and vehicle registration transactions accurately
- Provide exceptional customer service via in-person, phone, and digital channels
- Resolve customer inquiries and complaints with empathy and professionalism
- Maintain strict confidentiality of personal information
- Adhere to DMV policies and procedures
- Collaborate with team members to optimize service delivery
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills (verbal/written)
- Strong attention to detail and accuracy
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience required – training provided
- Must pass background check and drug screening