Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs in Los Angeles offers an exceptional entry-level opportunity for motivated individuals to launch their federal career. This role provides comprehensive benefits, competitive pay, and structured career advancement within one of the largest federal agencies. You'll gain invaluable experience in public service while supporting veterans' healthcare and support programs.
Responsibilities
- Process and maintain veterans' medical records with 100% accuracy
- Coordinate scheduling for patient appointments across multiple departments
- Assist with HR tasks including onboarding documentation and benefits enrollment
- Respond to public inquiries via phone, email, and in-person interactions
- Support administrative operations including filing, data entry, and report generation
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to strict federal privacy regulations (HIPAA, Privacy Act)
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to pass federal background check and drug screening
- Detail-oriented with strong organizational abilities
- Basic understanding of federal HR procedures
- Customer service experience preferred