Job Description
Launch your federal career with the Department of Veterans Affairs in Jacksonville! We're seeking motivated entry-level professionals to join our mission of serving America's heroes. This full-time role offers competitive benefits, comprehensive training, and clear pathways for advancement within the federal government. Enjoy job security, health insurance, retirement plans, and paid time off while making a tangible impact on veteran services.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Provide exceptional customer service to veterans and their families via phone and in-person
- Maintain accurate electronic records in federal databases
- Coordinate with cross-functional teams to resolve benefit inquiries
- Assist with administrative tasks including scheduling and correspondence
- Support compliance with federal regulations and VA policies
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- U.S. citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to pass federal background investigation
- Customer service experience preferred
- Ability to handle confidential information with discretion