Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Jacksonville, FL! No prior experience required – we provide comprehensive training for motivated candidates. Join our mission to serve veterans while enjoying competitive benefits, job security, and growth opportunities. This entry-level position offers the perfect foundation for a lifelong public service career.
Responsibilities
- Process veteran benefit applications and documentation
- Manage electronic filing systems and data entry
- Assist veterans with inquiries via phone and in-person
- Prepare routine correspondence and reports
- Coordinate with internal departments on veteran cases
- Maintain confidential records in compliance with federal regulations
- Participate in ongoing professional development
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- U.S. citizenship required
- Ability to pass federal background check
- Basic computer literacy (Microsoft Office Suite)
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities