Job Description
Launch your public service career with the U.S. Department of Veterans Affairs in Jacksonville, FL. We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This full-time position offers comprehensive benefits, training, and growth opportunities within the federal government. Join a team dedicated to excellence and make a tangible impact in your community.
Why Join Us? Competitive salary, federal health insurance, retirement plans, paid time off, and tuition assistance. No prior federal experience required—just a passion for public service!
Responsibilities
- Process veteran benefit claims and documentation with accuracy and timeliness
- Provide administrative support including data entry, file management, and correspondence
- Assist veterans and their families with inquiries regarding benefits and services
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to strict confidentiality and HIPAA compliance standards
- Participate in ongoing training programs to enhance professional skills
- Contribute to process improvement initiatives for veteran services
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or GED; associate's degree preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check and drug screening
- Basic knowledge of veterans' benefits systems (training provided)
- Customer service mindset with empathy for veteran needs