Job Description
Launch your federal career in Austin with the U.S. Department of Veterans Affairs! We're seeking motivated entry-level professionals to support critical veteran services. Enjoy competitive salaries, comprehensive benefits, and opportunities for professional growth in a mission-driven environment.
Join our Austin team to make a meaningful impact while building a stable career path with the federal government. No prior federal experience required—just your dedication to serving our nation's heroes.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Provide exceptional customer service via phone, email, and in-person
- Maintain accurate records in federal databases (VA systems)
- Coordinate with internal teams to resolve benefit inquiries
- Assist with special projects supporting veteran outreach initiatives
- Adhere to strict federal compliance and privacy regulations
- Participate in ongoing training programs for professional development
Qualifications
- Associate's degree or equivalent combination of education/experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check and drug screening
- U.S. citizenship required
- Basic knowledge of federal regulations (training provided)