Job Description
Launch Your Career in the Federal Government
The Social Security Administration is actively recruiting for Entry-Level Federal Claims Specialists in New York, NY. This is an exceptional opportunity for individuals looking to start a stable, long-term career in the public sector without prior experience. We provide comprehensive on-the-job training, a supportive work environment, and access to top-tier federal benefits.
Join a team dedicated to serving the American public. Your role will be vital in processing claims and ensuring citizens receive the benefits they are entitled to.
Responsibilities
- Review and process initial Social Security benefit claims with a high degree of accuracy and attention to detail.
- Communicate complex policy information to applicants in a clear, empathetic, and professional manner.
- Maintain accurate and confidential case files in accordance with federal privacy and security regulations.
- Assist in resolving applicant inquiries and discrepancies regarding documentation.
- Collaborate with senior case managers to ensure timely processing of case files.
- Attend mandatory federal training sessions to develop technical skills and regulatory knowledge.
- Perform data entry and computer-based record keeping tasks daily.
Qualifications
- Citizenship: U.S. Citizenship is required for this position.
- Education: High School Diploma or General Equivalency Diploma (GED) is mandatory.
- Background Check: Must be able to pass a mandatory federal background investigation and security clearance.
- Skills: Basic computer proficiency and typing skills (35 WPM minimum) are required.
- Soft Skills: Strong interpersonal skills with the ability to handle sensitive information with absolute discretion.
- Availability: Must be available to work full-time hours (40 hours per week).