Job Description
Are you looking for a stable career in the Federal Government with no prior experience required? The National Pension Administration Center is currently seeking dedicated Entry-Level Federal Pension Specialists to join our team in Kansas City, MO.
We are responsible for managing the retirement and pension plans for thousands of federal employees. As a specialist, you will play a crucial role in ensuring accurate record-keeping and providing exceptional service to retirees. This is an excellent opportunity for individuals looking to start a career in government finance and human resources.
Why Apply?
- No prior experience necessary – comprehensive training provided.
- Competitive federal benefits package including health, dental, and vision insurance.
- Generous paid time off and retirement savings plans.
- Opportunity for career advancement within the federal sector.
If you are detail-oriented, organized, and ready to serve the public, apply today to become a part of our mission.
Responsibilities
- Assist in processing federal pension applications and benefit requests for retiring employees.
- Answer inquiries from federal employees and retirees regarding pension plans and eligibility.
- Review and verify documentation for accuracy and completeness.
- Maintain confidential records and databases using federal government systems.
- Collaborate with the Human Resources department to resolve complex pension discrepancies.
- Provide exceptional customer service to stakeholders via phone, email, and in-person.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred but not mandatory.
- Basic computer literacy and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and the ability to maintain confidentiality.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- U.S. Citizenship required for federal employment.