Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Columbus, Ohio! We're seeking motivated entry-level candidates to join our mission-serving heroes. No prior experience required—comprehensive training provided. Enjoy competitive benefits, career advancement opportunities, and the chance to make a meaningful impact. Work in a supportive environment with flexible scheduling and professional development programs. Join our dedicated team and build your future in public service.
Responsibilities
- Assist with veteran benefit applications and documentation processing
- Support case management for veteran outreach programs
- Coordinate scheduling for veteran appointments and meetings
- Maintain accurate records using federal databases (training provided)
- Respond to veteran inquiries via phone, email, and in-person
- Collaborate with cross-functional teams on program initiatives
- Participate in community outreach events
Qualifications
- High school diploma or GED required
- U.S. citizenship mandatory
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and interpersonal skills
- Ability to pass federal background check
- Attention to detail and organizational abilities
- Customer service mindset with empathy
- Willingness to complete federal onboarding training