Job Description
Launch your federal career with exceptional benefits and zero experience required! The U.S. Department of Veterans Affairs seeks passionate individuals to join our San Francisco team as Program Assistants. Enjoy comprehensive health coverage, retirement plans, paid time off, and student loan repayment assistance while serving our nation's heroes.
What We Offer:
- Full federal benefits package including health/dental/vision insurance
- Tuition assistance and professional development programs
- Generous paid leave (13 days/year + 10 holidays)
- Student loan repayment eligibility
- Work-life balance with telework options
No prior experience necessary – we provide comprehensive training and mentorship. Join a mission-driven organization committed to public service excellence.
Responsibilities
- Support veteran benefit program administration and documentation
- Process claims and applications with accuracy and timeliness
- Communicate with veterans and stakeholders via phone/email
- Maintain confidential case files and digital records
- Assist with outreach events and community engagement
- Collaborate with cross-functional teams on program initiatives
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship required
- Basic computer proficiency (MS Office Suite)
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- Commitment to public service values
- Passion for helping veteran communities