Job Description
Join our mission to serve America's heroes as an Entry-Level Federal Program Specialist in Tampa. This dynamic role offers unparalleled career growth within one of the largest federal agencies. You'll support veteran services while gaining valuable federal credentials. Enjoy comprehensive benefits, flexible work options, and a collaborative environment focused on innovation and public service excellence. No prior federal experience required – we provide comprehensive training and mentorship.
Responsibilities
- Assist in program implementation and veteran outreach initiatives
- Process and analyze veteran benefit applications with precision
- Collaborate with cross-functional teams to ensure service delivery
- Document program metrics and prepare compliance reports
- Respond to veteran inquiries with professionalism and empathy
- Support continuous improvement of service delivery processes
- Participate in interagency coordination meetings
Qualifications
- Associate's degree or equivalent combination of education/experience
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Ability to handle confidential information with discretion
- Basic knowledge of federal regulations preferred
- Customer service mindset with problem-solving aptitude
- U.S. citizenship required
- Ability to obtain and maintain security clearance