Job Description
Launch your career in public service with the Department of Veterans Affairs! We're seeking motivated Entry-Level Program Specialists to support critical federal initiatives right here in Cleveland. Join our mission-driven team and enjoy unparalleled benefits including comprehensive health insurance, student loan forgiveness eligibility, and generous retirement plans. No prior federal experience required—just a passion for serving our nation's heroes.
This full-time position offers competitive pay, paid federal holidays, flexible work arrangements, and extensive professional development opportunities. You'll work alongside dedicated professionals in a supportive environment that values work-life balance and career growth. Apply today to become part of an organization that truly makes a difference!
Responsibilities
- Assist in administering veterans' benefits programs and ensuring compliance with federal regulations
- Process and analyze veteran benefit applications with attention to accuracy and timeliness
- Coordinate with internal teams and external stakeholders to resolve beneficiary inquiries
- Maintain detailed case records and documentation in secure federal systems
- Participate in cross-departmental projects supporting veterans' services initiatives
- Contribute to process improvement efforts to enhance service delivery efficiency
Qualifications
- U.S. citizenship (required for federal employment)
- Associate's degree or higher in Public Administration, Business, or related field
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential information with discretion
- Basic knowledge of federal regulations and procedures
- Pass a background investigation and drug screening