Job Description
Join Charlotte's dynamic public service team as an Entry-Level Government Administrative Assistant. This is your gateway to a meaningful career supporting our community while gaining invaluable experience in municipal operations. Enjoy competitive benefits, professional development opportunities, and the satisfaction of serving residents in one of America's fastest-growing cities.
Why Work With Us? We offer comprehensive health plans, retirement contributions, tuition assistance, and a supportive environment where your contributions directly impact community growth. Perfect for recent graduates seeking stable, mission-driven work.
Responsibilities
- Support department operations through document processing, data entry, and record maintenance
- Manage citizen inquiries via phone, email, and in-person interactions with professionalism
- Assist with scheduling, meeting coordination, and travel arrangements for staff
- Prepare reports, presentations, and correspondence using Microsoft Office Suite
- Collaborate with cross-functional teams on special projects and initiatives
- Maintain compliance with city policies, confidentiality standards, and record-keeping protocols
- Support public-facing events and community engagement activities
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1 year of administrative support or customer service experience
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace
- Strong written and verbal communication skills with attention to detail
- Ability to handle confidential information with discretion and integrity
- Basic knowledge of public sector operations or willingness to learn
- Valid North Carolina driver's license (if required for occasional travel)
- U.S. citizenship or legal authorization to work in the United States