Job Description
Are you looking for a stable career with purpose? Join the City of Virginia Beach and make a tangible difference in your community. We are seeking motivated, detail-oriented individuals for our Entry-Level Government Clerk positions. This is an excellent opportunity to launch your career in public service with a competitive benefits package and a supportive work environment.
In this role, you will act as the first point of contact for citizens, ensuring they receive the assistance they need efficiently. We value integrity, professionalism, and a commitment to excellence. If you are ready to grow your skills in a dynamic government setting, we want to hear from you.
Responsibilities
- Customer Service: Greet visitors and answer incoming phone calls, directing inquiries to the appropriate department or staff member.
- Record Management: Organize, file, and maintain accurate records in both physical and digital formats in compliance with state regulations.
- Data Entry: Process applications, permits, and forms with a high degree of accuracy and speed using government databases.
- Communication: Draft and distribute memos, notices, and correspondence to ensure effective inter-departmental communication.
- Appointment Scheduling: Manage the calendar for department supervisors and schedule public appointments.
- Research: Assist in gathering background information and preparing reports for city officials.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree preferred.
- Experience: Previous customer service or office administration experience is a plus but not required for entry-level candidates.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Integrity: Ability to maintain strict confidentiality and handle sensitive information with discretion.
- Attention to Detail: Strong organizational skills and the ability to multitask in a fast-paced environment.