Job Description
Are you looking to launch a stable and impactful career in public service? State Retirement Services is currently seeking a highly motivated Entry-Level Government Pension Administrator to join our dedicated team in Raleigh, North Carolina. In this pivotal role, you will assist in the administration of state pension plans, ensuring the financial security and retirement benefits of public employees are managed with the utmost accuracy and care.
We offer a collaborative environment, comprehensive benefits, and a clear path for professional growth within the public sector.
Responsibilities
- Assist in the processing and verification of pension benefit applications and retirement requests for state employees.
- Conduct data entry and maintain accurate records in the state pension database and legacy systems.
- Provide exceptional customer service to retirees and public sector employees regarding pension inquiries, eligibility, and plan details.
- Support the compliance team by auditing pension documentation to ensure adherence to state and federal regulations.
- Prepare and compile statistical reports on pension fund activity and member contributions.
- Collaborate with internal departments to resolve complex pension discrepancies and ensure timely disbursements.
- Stay updated on changes in government pension laws and retirement policies to ensure accurate administration.
Qualifications
- High School Diploma or GED required; Associate’s or Bachelor’s degree in Finance, Public Administration, or a related field is a plus.
- 0-2 years of experience in administrative, customer service, or data entry roles preferred (Entry Level candidates with strong academic backgrounds are encouraged to apply).
- Strong attention to detail and the ability to maintain data integrity in high-volume environments.
- Excellent verbal and written communication skills with the ability to explain complex financial concepts to non-technical audiences.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with database management systems is highly desirable.
- Must possess a valid driver's license and be able to pass a background check and drug screening.
- Ability to work independently and manage multiple priorities in a fast-paced government office setting.