Job Description
Are you looking to start a stable career in the public sector?
The California Department of Retirement Systems is currently seeking a motivated Entry-Level Pension Administration Specialist to join our growing team. This is a fantastic opportunity for individuals with no prior experience to launch their career in government pension management. We provide comprehensive training and a supportive environment to help you succeed.
In this role, you will assist in processing pension requests, maintaining accurate records, and ensuring that California's public servants receive their benefits with efficiency and respect.
Why Join Us?
- Competitive Pay: $52,000 - $68,000 USD annually.
- Benefits Package: Comprehensive medical, dental, and vision insurance.
- Pension Security: Membership in the CalPERS retirement system.
- Work-Life Balance: Generous paid time off and holidays.
Responsibilities
- Assist Retirees: Provide courteous and accurate information to current and prospective pension plan members regarding eligibility, benefits, and procedural requirements.
- Data Management: Perform high-volume data entry and maintain accurate electronic and paper records of pension applications and member files.
- Document Processing: Review, verify, and process incoming correspondence, forms, and documentation for compliance with state regulations.
- Client Support: Serve as the first point of contact for inquiries, resolving issues efficiently while escalating complex matters to senior administrators.
- System Maintenance: Assist in the daily operation of pension administration software and database systems.
- Compliance Assistance: Support the team in ensuring all processes adhere to California Government Codes and pension statutes.
Qualifications
- Education: High School Diploma or GED required; Associate's degree in Business Administration or related field is a plus.
- Experience: No prior experience required. We value attitude and aptitude over specific tenure.
- Skills: Basic computer proficiency (Microsoft Office Suite) and strong typing skills.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Attention to Detail: Ability to maintain high levels of accuracy in repetitive tasks.
- Reliability: Must be a U.S. citizen and able to pass a background check and drug screening.