Job Description
Launch your career in public finance with California's premier pension administrator! No experience required—just your passion for public service and attention to detail. Join our San Diego team providing retirement security to over 2 million public servants while enjoying comprehensive benefits, career advancement, and work-life balance.
As a Pension Plan Specialist, you'll be the backbone of our member services, ensuring accurate retirement calculations and exceptional support. We invest in your growth through paid training and mentorship programs. This is your gateway to a stable, rewarding career in state government with unmatched retirement benefits.
Responsibilities
- Process retirement applications and member benefit inquiries with precision
- Maintain accurate pension records and eligibility documentation
- Assist in calculating retirement benefits using specialized software
- Respond to member inquiries via phone, email, and in-person consultations
- Collaborate with cross-functional teams to resolve complex cases
- Participate in continuous training on pension regulations and procedures
- Contribute to process improvement initiatives for member services
Qualifications
- High school diploma or equivalent (college degree preferred)
- No prior experience required—comprehensive training provided
- Proficiency in Microsoft Office Suite and data entry systems
- Strong attention to detail and mathematical aptitude
- Excellent communication and customer service skills
- Ability to handle confidential information with discretion
- Basic understanding of financial concepts or willingness to learn