Job Description
Launch your federal career with an impactful entry-level role managing pension plans for public servants. Join our Phoenix team in safeguarding retirement futures while receiving exceptional benefits, training, and growth opportunities. This position offers direct exposure to federal retirement systems with structured career progression pathways.
Responsibilities
- Process and verify pension claims using federal guidelines and agency protocols
- Provide accurate benefit information to retirees and beneficiaries via phone/email
- Maintain confidential records in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex pension inquiries
- Conduct eligibility assessments for federal retirement programs
- Prepare detailed documentation for pension adjustments and distributions
- Participate in continuous training on evolving federal pension policies
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (associate's degree preferred)
- Basic knowledge of retirement systems or benefits administration
- Proficiency in Microsoft Office Suite and data management systems
- Strong attention to detail with error-minimization skills
- Ability to handle confidential information with discretion
- Excellent written and verbal communication abilities
- Pass pre-employment background check