Job Description
Join the Social Security Administration as an Entry-Level Pension Plan Specialist and launch your federal career in Raleigh, NC. This role offers unparalleled training in federal retirement systems while serving our nation's workforce. You'll be part of a mission-driven team ensuring accurate pension administration for federal employees nationwide. With competitive benefits, job security, and growth opportunities, this is your gateway to a stable and impactful career in public service. No prior federal experience required – we provide comprehensive onboarding!
Responsibilities
- Process retirement claims and pension applications according to federal regulations
- Verify beneficiary eligibility and payment accuracy using federal databases
- Respond to inquiries from federal retirees and agencies regarding pension policies
- Maintain confidential records in compliance with federal privacy laws
- Collaborate with cross-functional teams to resolve complex pension cases
- Contribute to process improvements for efficient pension administration
- Participate in ongoing training on federal retirement systems updates
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- US citizenship required for federal employment
- Strong attention to detail with data accuracy skills
- Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to handle confidential information with discretion
- Customer service experience or demonstrated empathy skills
- Pass federal background investigation and security clearance
- Willingness to learn federal regulations and pension systems