Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in New York City! We're seeking motivated entry-level Program Assistants to support critical veteran services. This position offers comprehensive benefits, professional development, and the opportunity to make a meaningful impact. Join our mission to honor America's heroes while building a stable future with competitive compensation and work-life balance.
Responsibilities
- Coordinate administrative tasks and documentation for veteran benefit programs
- Assist in processing claims and applications with strict attention to federal guidelines
- Communicate with veterans and stakeholders via phone, email, and in-person
- Maintain accurate records in federal databases and filing systems
- Support outreach initiatives for underserved veteran communities
- Collaborate with cross-functional teams to ensure program compliance
- Prepare reports and correspondence for senior leadership review
Qualifications
- U.S. citizenship required
- Bachelor's degree or equivalent combination of education/experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic understanding of federal regulations and procedures
- Pass pre-employment background check and drug screening
- Experience working with diverse populations preferred