Job Description
Launch your career in public service with Denver Municipal Services! We're seeking motivated individuals to join our Public Benefits Division as Entry-Level Specialists. No prior experience required—just your dedication to serving our community. Enjoy comprehensive benefits including a robust pension plan, health insurance, and paid time off. This role is perfect for recent graduates or career changers looking to make a meaningful impact while building long-term financial security.
As a Public Benefits Specialist, you'll be the face of Denver's social services, assisting residents with pension applications, benefit inquiries, and program eligibility. Our supportive environment includes paid training and clear career advancement pathways into government administration.
Responsibilities
- Process pension applications and retirement benefit claims with accuracy and efficiency
- Provide in-person and phone support to residents regarding government benefit programs
- Maintain detailed case records in secure government databases
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Participate in community outreach events to promote public awareness
- Complete mandatory annual training on policy updates and procedural changes
- Assist with special projects related to pension fund optimization
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication skills with ability to explain complex policies simply
- Basic proficiency in Microsoft Office Suite and data entry systems
- Ability to handle sensitive information with confidentiality and professionalism
- Valid Colorado driver's license (for occasional travel to satellite offices)
- U.S. citizenship or permanent residency status
- Pass background check and fingerprinting requirements