Job Description
Join Ohio's public service team as an Entry-Level Public Service Specialist! This position offers unparalleled training and career growth opportunities within state government. You'll support critical citizen-facing services while developing foundational skills in public administration, policy implementation, and stakeholder engagement. Enjoy competitive benefits, pension plans, and the pride of serving Ohio communities.
Responsibilities
- Process and verify citizen applications for state programs
- Respond to public inquiries via phone, email, and in-person
- Assist in departmental record-keeping and documentation
- Support community outreach initiatives and events
- Collaborate with cross-functional teams on service improvement
- Adhere to all state regulations and confidentiality protocols
Qualifications
- High school diploma or equivalent required
- Associate's degree preferred in public administration or related field
- Proficient in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to pass background check and drug screening
- Valid Ohio driver's license if travel required
- U.S. citizenship and Ohio residency