Job Description
Are you looking to launch a stable career in public service? The Illinois Department of Human Services is currently seeking dedicated Entry-Level Clerks to join our team in Chicago. We prioritize potential and attitude over prior experience, making this an excellent opportunity for recent graduates or anyone looking to enter the state government sector.
In this pivotal role, you will serve as the first point of contact for the public, ensuring our community receives the support it deserves. We are committed to your professional growth, offering comprehensive training and a robust benefits package.
Responsibilities
- Greet and assist visitors and callers with inquiries regarding services and programs.
- Perform accurate data entry and maintain confidential electronic and paper records.
- Sort and distribute mail, handle incoming/outgoing correspondence, and run errands.
- Support administrative staff with filing, photocopying, and document preparation.
- Answer multi-line telephones, take accurate messages, and redirect calls as needed.
- Update and maintain departmental databases and filing systems to ensure accuracy.
- Perform general clerical duties to ensure smooth and efficient office operations.
Qualifications
- High School Diploma or GED required; equivalent experience is considered.
- No prior work experience necessary. We provide on-the-job training.
- Basic computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal and verbal communication skills.
- Attention to detail and the ability to follow instructions accurately.
- Ability to pass a background check and drug screening.
- Must be able to work a standard full-time schedule and occasional overtime.