Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Louisville, KY! We're seeking motivated individuals with no prior experience to join our mission-critical administrative team. Enjoy comprehensive training, competitive benefits, and opportunities for advancement while serving our nation's heroes. This role offers stable employment with the federal government and a supportive work environment focused on professional growth.
Responsibilities
- Process veterans' benefits claims with accuracy and confidentiality
- Manage electronic records and document management systems
- Provide frontline customer service via phone and email inquiries
- Support data entry and quality control processes
- Assist with scheduling and coordination of veteran appointments
- Collaborate with cross-functional teams on administrative projects
- Maintain compliance with federal regulations and privacy standards
Qualifications
- High school diploma or equivalent (no college experience required)
- U.S. citizenship and ability to pass federal background check
- Strong attention to detail and organizational skills
- Basic computer proficiency (Microsoft Office Suite)
- Excellent communication and interpersonal abilities
- Ability to work in a structured, regulated environment
- Commitment to serving veterans with compassion and respect