Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Charlotte, NC! We're seeking motivated individuals with no prior experience to join our administrative team as Federal Administrative Assistants. This full-time position offers comprehensive benefits, job security, and growth opportunities within one of America's most respected agencies. No experience is required – we provide on-the-job training and mentorship to help you succeed. Join us in serving our nation's heroes while building a stable, rewarding career.
Responsibilities
- Support daily office operations including filing, document processing, and mail distribution
- Assist with scheduling appointments and maintaining calendars using government systems
- Handle basic data entry and record-keeping in federal databases
- Provide courteous customer service to veterans and their families via phone and in-person
- Prepare routine correspondence and reports following federal guidelines
- Collaborate with team members to ensure smooth workflow and compliance
- Participate in mandatory training programs to develop federal skills
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship required
- Ability to pass federal background check and drug screening
- Basic computer literacy with willingness to learn new systems
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Reliable transportation to federal facility
- Ability to work in a secure government environment