Job Description
Join our prestigious federal team in Tucson with weekly pay cycles and comprehensive benefits. The U.S. Department of Veterans Affairs seeks a dedicated Administrative Specialist to support critical veteran services. Enjoy job security, competitive salary, and retirement plans while serving those who served our nation. No experience? We provide full training!
Responsibilities
- Process veteran benefit applications and documentation with 99.8% accuracy
- Manage case files in federal databases (VA-VISN, VBA) ensuring compliance
- Coordinate with medical and legal teams for veteran support services
- Respond to 50+ daily inquiries via phone/email with empathy and precision
- Generate monthly reports using Excel and VA-specific software
- Support outreach events connecting veterans to resources
- Maintain strict confidentiality of veteran records under HIPAA/FERPA
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to pass federal background check and drug screening
- Strong organizational skills with attention to detail
- Experience in customer service or administrative support
- Ability to obtain and maintain security clearance