Job Description
Join our dedicated team serving America's heroes at the Fresno VA Medical Center. This federal position offers competitive benefits, weekly pay cycles, and the opportunity to make a direct impact on veterans' lives. We provide a supportive environment with career advancement opportunities and comprehensive training programs.
Why Join Us?
• Weekly paychecks (biweekly standard, accelerated to weekly)
• Federal benefits package including health insurance & retirement
• Student loan repayment assistance
• Telework eligibility
• Professional development funds
Responsibilities
- Process veteran benefit claims with 99% accuracy using VA systems
- Coordinate with healthcare providers to ensure timely service delivery
- Manage confidential veteran records under HIPAA/FERPA compliance
- Respond to inquiries via phone, email, and in-person with empathy
- Generate weekly reports for leadership using Microsoft Office Suite
- Collaborate with cross-functional teams to resolve complex cases
- Maintain strict adherence to federal regulations and privacy laws
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to obtain and maintain security clearance
- Experience with federal claims processing systems preferred
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- Spanish bilingual skills strongly preferred for Fresno community