Job Description
Join a prestigious federal agency and build a stable career with part-time flexibility! The U.S. Department of Veterans Affairs in Cleveland, Ohio, is seeking a dedicated Administrative Specialist to support our mission of serving America's heroes. This role offers competitive pay, federal benefits eligibility, and the opportunity to make a meaningful impact while maintaining work-life balance. Ideal candidates thrive in structured environments with clear advancement pathways and job security unmatched in the private sector.
Responsibilities
- Manage veteran benefit applications and documentation processing with precision
- Coordinate with internal departments and external stakeholders to ensure seamless service delivery
- Maintain confidential records and databases in compliance with federal regulations
- Provide frontline support to veterans and their families via phone and in-person inquiries
- Assist with scheduling, reporting, and administrative documentation tasks
- Support outreach initiatives to connect veterans with available resources
- Participate in regular training on federal policies and procedural updates
Qualifications
- U.S. citizenship required (federal mandate)
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite and database management
- Ability to pass federal background investigation and security clearance
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to work 20-25 hours per week with flexible scheduling